Privacy Policy

INTERNET USER DATA PRIVACY POLICY

Pre Apprenticeship Training Institute. (“PAT Institute”, ‘We”, “us’) is committed to protecting your privacy online. Please read the following policy to understand how your personal information will be treated if you decide to use any service offered by us.

WHAT PERSONALLY IDENTIFIABLE INFORMATION DOES PAT INSTITUTE COLLECT FROM ME?

PAT Institute collects information in several ways from different parts of our Web sites. We may ask you for personal information, including (but not limited to) when you download a file (such as a .PDF file) from us; when you ask us to contact you; when you join our mailing list; and when you report a problem with one of our sites or services. If you contact PAT Institute, we may keep a record of that correspondence. Wherever PAT Institute collects personal information we make an effort to include a link to this Privacy Policy on that page.

Certain of our websites may require registration. PAT Institute may ask for personal information such as your name, email address, age, phone number, gender, zip/postal code, occupation, industry and personal interests.

Customer Testimonials/Comments/Reviews

We post customer testimonials/comments/reviews on our web sites, which may contain personally identifiable information. We do obtain the customer’s consent to post his/her name prior to posting the testimonial.

Updating/Accessing/Amending/Correcting Personally Identifiable Information

If your personally identifiable information changes, you may correct it by resubmitting your request to us with your new contact information or you may contact at representative at our office. If you no longer desire our service, you may request that we delete/remove such information from our records by contacting us at info@patinstitute.ca. We will do our best to respond to your request within 30 days.

HOW DOES PAT INSTITUTE USE MY INFORMATION?

PAT Institute’s primary goal in collecting personal information is to provide you, with a customized experience on our web sites, and to service your request. This includes personalization services and interactive communications.

PAT Institute does research on our users’ demographics, interests, and behavior based on the information provided to us, or from our server log files. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis to spot trends in our business. Most research revolves around geographical information obtained through a user’s address. This helps us to better plan for educational opportunities in our existing markets, as well as potential future markets.

PAT Institute may also update and supplement personally identifiable information collected from you with other information that we obtain from third parties or from our subsidiaries and affiliates. If we associate information obtained from our affiliates and subsidiaries or third parties with personally identifiable information collected under this policy, we will treat the acquired information like information we have collected ourselves.

We use third parties to assist us in providing services, fulfilling orders and information requests, improving users’ experiences on PAT Institute’s websites and for other business purposes. PAT Institute will share your personally identifiable information with these third parties for these purposes. When PAT Institute uses agents, contractors or other companies to perform services on its behalf, we will require that they protect your personally identifiable information in accordance with this privacy policy.

Contests

From time-to-time we may provide you the opportunity to participate in a contest on our site. If you participate, we may request certain personally identifiable information from you. Participation in these contests is completely voluntary and therefore you have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

COMMUNICATIONS FROM THE SITE

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our campus is temporarily closed for maintenance, we might send you an email.

Generally, if you are an active student at one of our schools, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to be added to the Do Not Contact list upon exit from your enrollment in our school, or by emailing info@patinstitute.ca.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email and also we will contact you by telephone. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email, telephone or text message, in accordance with your wishes. See the “Choice/Opt-out” section below.

Choice/Opt-out

We never share information with third parties unless we have contracted with them to perform a service for us and they must abide by the terms described above.

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes:

If you no longer wish to receive promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at info@patinstitute.ca.
To stop receiving phone calls, email us at info@patinstitute.ca, inform the caller you wished to be placed on our Do Not Call list, or call (866) 786-2765. To stop receiving text messages, respond to our text with the single word STOP, or email us at info@patinstitute.ca.

What are Cookies and Web Beacons and how does Pat Institute use them?

As part of offering and providing customizable and personalized services, PAT Institute uses cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from our web server and stored on your computer’s hard drive.

Generally, we may use cookies to:

Remind us of who you are and to access your information (stored on our computers) in order to deliver to you a better and more personalized service. For example, a cookie is set when you register or “Sign In” and is modified when you “Sign Out” of our services.

Automate certain areas of the PAT Institute web sites or online forms.

Estimate our audience size. Each browser accessing the PAT Institute website is given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered user versus by an unregistered user, and to help target advertisements based on user interests and behavior.

Measure certain traffic patterns, which areas of the PAT Institute web site you have visited, and your visiting patterns in the aggregate. We use this research to understand how our users’ habits are similar or different from one another so that we can make each new experience on the PAT Institute website a better one. We may use this information to better personalize the content, and promotions that you and other users will see on our sites.

For some of the reasons listed above PAT Institute does tie personally identifiable information such as your email address to our cookies, for instance if you register to access certain areas of our website.

PAT Institute also collects IP Addresses, browser information and other computer information to report aggregate information to our marketing department.

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. Please refer to your browser’s help for further information about your options for controlling or monitoring cookies.

Flash LSOs

We use local shared objects, also known as Flash cookies, to store your preferences, to that we may personalize your visit by, for example, displaying content based upon what you view on our site.

Flash cookies are different from browser cookies because of the amount and type of data, and how it is stored. Cookie management tools provided by your browser will not remove Flash cookies.

Web Beacons

We and third parties employ on our sites a software technology called Web Beacons, that help us better manage content on our site by informing us what content is effective. Web Beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, Web Beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by Web Beacons to our customers’ personally identifiable information.

We also use Web Beacons in outgoing emails to track success of marketing efforts, so we can improve our systems.

We engage a third-party tracking service that uses cookies and Web beacons to track aggregated, non-personally identifiable information about visitors to our site, in order to track usage and volume statistics and our web sites.

WITH WHOM DOES PAT INSTITUTE SHARE MY INFORMATION

PAT Institute will not disclose any of your personally identifiable information except when we have your permission or as disclosed in this privacy policy. PAT Institute may disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating PAT Institute’s Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) PAT Institute’s rights or property, other PAT Institute users, or anyone else that could be harmed by such activities. PAT Institute may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

Service Providers

We use third parties to provide services on our behalf. For example, we use Merit Ontario and CLAC to assist with employment services. These third parties are prohibited from using your personally identifiable information for promotional purposes.

PAT Institute does not sell or rent user information to anyone except as disclosed in this privacy policy (See “Business Transitions”). We will notify you at the time of data collection or transfer if your data will be shared with a third party other than as provided in this privacy policy, and you will have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular service or not to participate in certain promotions or contests.

Business Transitions

In the event Pre- Apprenticeship Training Institute (Parent of PAT Institute) goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.

Links to Other Sites

If you click on a link to a third party site, [including on an advertisement], you will leave the PAT Institute site you are visiting and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as PAT Institute. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to a PAT Institute site, you should read that site’s privacy statement before providing any personally identifiable information.

WHAT ELSE SHOULD I KNOW ABOUT MY PRIVACY

Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through email, or in instant message or chat areas – that this information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, PAT Institute cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you’re online.

Children

Our web sites are not intended for anyone under the age of 13. If we find out we have collected information from a child under the age of 13 we will delete that information as soon as reasonably possible.

Changes in this Privacy Statement

If we decide to change our privacy practices, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we change how we use your personally identifiable information, we will notify you here, by email, or by means of a notice on our home page.

Sexual Violence Policy

Click here for information on our Sexual Violence Policy
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Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

Privacy

Pre-Apprenticeship Training Institute

11 Kodiak Crescent Toronto, ON M3J 3E5 Phone: 416-638-4111 info@patinstitute.ca